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WHAT OUR CUSTOMERS SAY
What our customers say
We operate a feedback form to help us continuously improve what we do. Below is a small selection of the feedback we get from customers, which hopefully gives you a flavour of the Great Escape experience.
How We're Rated
We ask all of our customers to rate us on every aspect of their experience. For our general service, including the booking process and our advice and help during booking, we received a 5 out of 5 rating. On the quality of the cars, our in-car information pack and the driving experience, we got a 4.9 out of 5 rating. For value for money we got a 4.8 out of 5 rating and for the overall classic car hire experience we were rated 4.9 out of 5.
We're pleased but we'll keep on improving what we do. For example, over the last four weeks we've moved to a better storage site with higher standards, we've added a free A4 framed print to our hire package and we've introduced an 18-point pre-hire check.
Blogs
About Us
"Loves the articles and books with the hire... overall customer service was EXCELLENT!"
"Please keep extending your fleet"
Value for money would have to be '5'!"
"You were very pleasant and friendly, thank you."
"We are very grateful for the flexibility shown."
"You made my dad's lifetime ambition come true. Thanks a lot."
"Thank you very much, we will definitely recommend you to our friends."
"Very convenient location, very helpful information pack, great cars, can't think of anything else you could do to improve!"
"You have been very helpful, thank you."
"Pretty damn near perfect!"
Great fun! Personal service."
"Memorable for all the right reasons"
"We would recommend this company to anyone - an excellent experience. Thank you!"
"You've got it right!"
About the Alfa Romeo Spider
"I want to buy one now!"
"Really enjoyed it. Looks great and really easy and relaxing to drive."
"A great car!"
About the Jensen Interceptor
"A beautiful car and better than an E-Type."
"A complete revelation. Much more sophisticated than I expected."
"It attracts so much attention!"
"The perfect car for cruising on a summer day in the Cotswolds listening to the V8 burble."
"You've made a grown woman very happy!"
"Fabulous!"
"It is amazing condition - I wish I could find one like this."
"You've chosen a good classic - plenty of complimentary comments & awestruck stares!"
"A wonderful machine!"
